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Family Cliffs SadChild

Frequently Asked Questions

How Do I Contact You?

During the weekdays, I can be reached at my office phone, 203-671-0275. I will return your call as promptly as possible, within 24 hours for non-urgent matters. If your concerns can not be sufficiently addressed in a brief phone call, I may suggest that you schedule an office visit so that we may discuss the issues more thoroughly. I will notify you in advance if I am away on vacation or at a professional meeting and I will inform you of how to reach me or a covering colleague. You are also welcome to email or text message regarding appointment scheduling only. I make every effort to return emails and texts promptly, but if you have a scheduling or other issue that needs more prompt attention please call instead.

What Is Your Cancellation Policy?

Please remember to cancel or reschedule 24 hours in advance. Cancellations and re-scheduled sessions will be subject to a FULL CHARGE if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time. Please be aware that if you are using insurance, your insurance company will not reimburse for cancelled sessions or sessions to which you do not show. You will be solely responsible for payment for these sessions. This fee may be waived in cases of emergency.

Please see the form "Practice Policies" for more detailed information.